Contact & support

01Customer assistance & technical support

The SpiriIA support team is here to help you day to day with our services.

For any question about using your account, a technical problem, how a messaging channel works, or your virtual credit balance:

02Invoices, payments & subscription management

For any question about a bank charge (descriptor INFLOWPAY BONZAI), an invoice request, or a subscription management issue:

• You can use the support link and customer portal included in the receipt e-mailed to you by our Merchant of Record (Bonzai / Squidlane OÜ).
• You can also write to our team at admin@spiriia.com, making sure to include your account e-mail address and your order number so we can help you quickly.

03Legal requests & exercising your GDPR rights

For any request concerning privacy, or accessing, correcting or permanently deleting your personal data (right to be forgotten):

• Contact e-mail: admin@spiriia.com
• Required subject line: Legal Request / GDPR Rights

You may also wish to read our Privacy policy and our Data deletion page.